Frequently Asked Questions
How long does shipping take?
Standard shipping takes 7-14 business days and is FREE on orders over $50. Express shipping takes 4-9 business days for $9.99.
Do you ship internationally?
We currently ship to the United States (including APO/FPO) and Canada. We're working to expand to more regions soon.
Are your devices safe?
Yes! Our devices are cosmetic wellness tools. However, EMS and microcurrent devices should not be used by people with pacemakers or during pregnancy. Always read the instruction manual before use.
How often should I use the LED mask?
For best results, use 15 minutes daily. Visible results typically appear in 4-8 weeks of consistent use.
What is your return policy?
We offer a 30-day satisfaction guarantee. Items must be unused and in original packaging. Damaged or defective items can be replaced free of charge within 7 days.
How do I track my order?
You'll receive a tracking number via email once your order ships.