Frequently Asked Questions
How long does shipping take?
We offer free standard shipping within the United States. Delivery typically takes 4–9 business days after dispatch. We’ll email your shipping confirmation and tracking information when it is available.
Do you ship internationally?
We currently ship within the United States. We’re working to expand to more regions in the future.
Are your devices safe?
Our devices are intended for cosmetic wellness use. Always read the included instructions before use. Do not use an EMS or microcurrent device if you have an implanted electronic device; consult a qualified healthcare professional if you are pregnant, have a medical condition, or are unsure whether a device is suitable for you.
How often should I use the LED mask?
Use the device according to its included user manual and your comfort level. Individual experience may vary.
What is your return policy?
We offer a 30-day satisfaction guarantee. Please see our Returns & Refunds page for eligibility and instructions.
How do I track my order?
We’ll send a shipping confirmation by email after dispatch. Tracking information is included when available from the carrier.